Frequently Asked Questions



Adjuster Relationships

We get along great with adjusters. Won’t submitting supplements jeopardize our relationship with them?

Consider this: IRS agents don’t get upset with those filing for their tax returns. The agents have already accounted for the refund. Supplements are similar for adjusters. The insurance company has already accounted for the items left off their estimate. This money resides in what’s called a “claim reserve.” If you did the required work, you’re entitled to be reimbursed for it.

How can I know that my claim approval rate won’t drop once I start supplementing on my jobs?

In fact, you’ve run into this every time you ask a homeowner to file a claim for their storm damaged roof. What’s their number one fear? “My rates will go up.” Let’s face it, they’re absolutely convinced that it’s true. But you know that’s not the case, because storm damage claims are no-fault, non-frivolous claims. Same goes for supplements. Legitimate ones are for the work you did. Not “fat” added to the to try and pull one over on the adjuster. Good adjusters know the difference.

I don’t want anyone to come in between us and our adjusters. Are you acting as a third-party broker?

Our Virtual Supplement Pros work remotely, just like a virtual office assistant. When we call adjusters, we don’t call as if we’re “CLAIMRITE™”. Instead, we operate just like we’re right there in your office. Afterall, we’re on your team!

What if I have an adjuster I don’t want to supplement?

We’ve all met the occasional adjuster who has signaled that supplements are not something they want to look at. These adjusters typically pay very fairly on the first pass. No problem, we’ll put them on your “Do-Not-Supplement” List, and we’ll even let you know if you’ve inadvertently requested us to supplement that adjuster before we release anything.



How Does CLAIMRITE™ Work?

How much work do I have to do for CLAIMRITE™ to handle my supplements?

None. Unless you consider sending one email work: Just a simple notice that the job is complete, with the original insurance estimate and roof measurements attached. That’s it! We take it from there.

Do you just build scopes? Or do you work with the adjusters/carriers to handle the supplement end-to-end?

Our services are 100% turn-key. CLAIMRITE™ builds the scope, packages it with all pertinent information/reference materials, submits it to the insurance carrier, and handles all correspondence with the carrier until the supplement is complete. You notify us the job is complete, and we take it from there.



Making Money with CLAIMRITE™

How can I be sure CLAIMRITE™ can make me money?

We have more than 12 years of experience in insurance-based roofing claims. Our licensed public adjusters monitor supplement quality, engineer our workflows, and maintain the industry’s largest database of insurance re-roof reference materials. With so many resources on your team, you can rest assured you’re getting paid correctly for each and every insurance job you complete.

We’re so certain of this, we’ve backed it with our unparalleled GAINRITE™ Guarantee.

Need an example of our brainy-ness? Check out our Roofing Waste Calculator, a free resource to help you make more money on your own.



What is the GAINRITE™ Guarantee?

It’s basically the best guarantee on the planet: During your first 30 days as a CLAIMRITE™ customer you’ll make more than the cost of your subscription, or we’ll refund you the full subscription amount. A money-back guarantee on profit. Where else are you going to find that?

I’m already doing supplements. Can you really do better than I am now?

Emphatically, YES. We’re insurance pros. We eat, sleep and breath insurance supplement perfection. Here are 3 things to consider:

  1. We’re endlessly studying industry trends, special coverages, and insider tracks on a per-carrier basis. What works for one insurance carrier this quarter won’t the next, and vice-versa. Our teams are always up to speed on which tactics are best leveraged to benefit you.

  2. We have the roofing industry’s largest database of insurance supplement reference materials. Totally built by insurance adjusters, public adjusters, and partnering manufacturers.

  3. Our highly engineered workflows have generated more than $160 million in approved insurance dollars. Now you can tap our unmatched experience and for MUCH LESS than hiring, training, and retaining your own full time Supplement staff. (Oh, and don’t forget about having to pay fees on that pesky insurance estimating software.)